Contacts
If you'd like to get in touch with someone please use one of the links
below. To make sure your questions and problems are dealt with as
quickly as possible please carefully read through the options
on this page, and make sure to direct your query to the appropriate
place.
The large majority of emails we receive are support-related
questions about the NetBeans IDE, which should be directed to the
nbusers list (see Support section below). Sending such a question to
any other address on this page will probably result in the message getting
bounced back to you, unanswered, with a copy-paste of the text of the
"Support" paragraph below included.
Thanks for your understanding.
Support and Use of NetBeans
Please direct all questions regarding use and support of the NetBeans
IDE and Platform to the public nbusers@netbeans.org mailing list. You
must subscribe to the list to post questions, see
the list info page for more info.
You can also search archives
of the mailing lists, or access them via a newsreader. Reading the
Mailing List FAQ is recommended.
Sun Microsystems also offers support plans for NetBeans IDE. See
our support offerings for more information.
Bug Reports, Feature Requests, Enhancements
If you want to report a bug in the NetBeans IDE, please
file an issue. For feature or
enhancement requests, it is probably a good idea to ask on the nbusers
list if your idea is feasible, if others also support it, and even if
someone isn't already working on it! See the list info page
for more info about subscribing and posting to the nbusers list.
Always search
existing issues to see if your bug/request has already been reported.
News
If you'd like to submit news for the NetBeans Newsletter,
please mail nbnews_contrib@netbeans.org. The NetBeans
newsletter is volunteer driven and comes out every Monday. If you'd like to volunteer to be a
newsletter editor, do that here.
Webmaster
Contact webmaster about : problems with your password or logging
in, broken links, pages not displaying, missing images, or other
issues with website content, or suggestions for website improvements.
DO NOT mail questions about using NetBeans, bug reports
or feature requests for the IDE or platform to this address - you will
simply get a copy-paste reply of the "Support" text above. Contact the
webmaster.
Licensing, Confidential Queries
If you have questions about distributing NetBeans, the SPL or
other license related questions, please see the
License FAQ; if these do not
answer your questions contact us.
DO NOT mail questions about using NetBeans, bug reports
or feature requests for the IDE or platform to this address - you will
simply get a copy-paste reply of the "Support" text above.